Warranty Information

Limited Warranty

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W&W Ventures, LLC, Jonesboro, AR 72404 (“Warrantor”), warrants that The Matt Rack™ products (a boat rack for storage of a floating mat) are free from defects in workmanship and materials for a period of one year beginning on the date that it was delivered to the original purchaser. This limited warranty extends to the original purchaser of the product and to each transferee owner of the product during the term of the limited warranty. This limited warranty is made in lieu of all other warranties, and it covers only the product and each its component parts. This limited warranty is void if the product is installed, operated, or stored improperly or under abnormal conditions; if it is repaired, modified or altered, by someone other than the Warrantor without its prior express written consent; if it is abused, neglected, or damaged; or if its serial number has been altered, defaced, made illegible, or if it is missing or was removed. To obtain performance of any remedy or obligation provided under this limited warranty, Contact the Warrantor at (870)882-2182 or chris@realwwventures.com (or an Authorized Service Dealer or Distributor where you purchased the product). You must provide a dated, original sales receipt and proof of current ownership at the time of making the claim to be eligible for coverage. If a defect, malfunction, or other failures of the product occurs under circumstances that do not render this limited warranty void, the Warrantor will remedy the defect, malfunction, or failure without charge to you. Although the Warrantor will pay the costs of shipping for covered products, you are responsible to pay for all other costs, such as, by way of example but not limitation, customs duties, taxes, and reinstallation charges. The remedy under this limited warranty, at the Warrantor’s option, will consist of either repair of the product or its affected parts, replacement of the product or its affected parts with new or refurbished merchandise, or a refund of the purchase price. If a claimant under this limited warranty is the original purchaser, and if the Warrantor elects to repair the product or one of its component parts after a reasonable number of unsuccessful attempts to remedy the defects or malfunctions have been made, you will receive either a refund of the purchase price or a replacement of the product or its failed component part or parts with new or refurbished merchandise. EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, WARRANTOR WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO ANYONE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY, OR PUNITIVE DAMAGES, WHETHER SUCH DAMAGES RESULT FROM A BREACH OF CONTRACT OR WARRANTY, TORT, STRICT LIABILITY, OR OTHER CLAIM. If you are not satisfied with the Warrantor’s performance of its obligations hereunder or if any injury, property damage, or other claim arises out of or relates to your purchase, installation, or use of the product, you may first seek a resolution of your claims through mediation. If your claims are not resolved through mediation for any reason, you and the Warrantor must resolve all claims through binding arbitration. All claims for a single product must be brought in a single proceeding, and no claimants may be grouped together in a class or other form of group action. All mediation and arbitration proceedings will be exclusively administered by the American Arbitration Association under its Consumer Arbitration Rules and in accordance with the United States Arbitration Act in Jonesboro, AR.