top of page

SHIPPING & RETURNS

  DELIVERY AND RETURN

  • Shipping Method & Delivery Timing

    • W&W Ventures, LLC will deliver products, after the manufacture of said products, via Ground shipping, including but not limited to:

      • USPS

      • UPS

      • FedEx

      • ODFL

      • other LTL carriers

    • W&W Ventures generally processes and ships orders within 3-5 days.

      •  Items are only shipped Monday-Friday, except on holidays

    • Expedited shipping is available

      • If the customer requests expedited shipping, W&W Ventures will make every effort to ship within 1 day of the completed order.

      • W&W Ventures utilizes FedEx and UPS for expedited shipping and cannot be held responsible for delays caused by FedEx or UPS.  

    • Expedited shipping charges are nonrefundable.  

  INTERNATIONAL SHIPPING

  • All Duties, taxes, and fees will be paid by the customer to whom products are shipped.  Most products are shipped within 5 business days, although some larger product orders are manufactured upon purchase and may exceed said time.  

  • Delivery time and shipping method can be negotiated at 1-870-882-2182 or 1-502-525-8223 if needed. If the shipping method is not displayed for your location, contact us at 1-870-882-2182 or 1-502-525-8223.

  RETURN POLICY

  • Any/all returns must be received within 30 days of the date of purchase and must be negotiated and given a return number, by phone, at 1-870-882-2182 or 1-502-525-8223 PRIOR to returning.  

  • Returns or replacement will be negotiated for products deemed to warrant return or replacement by W&W Ventures, LLC.  We will be glad to receive your calls to discuss any W&W Ventures, LLC product which may be damaged or defective upon delivery to the customer.  Products which are returned without contacting W&W Ventures, LLC before returning will not be refunded or replaced.  

  • W&W Ventures, LLC reserves the right to charge a restocking fee of 20% and may charge an additional fee for products which are damaged by an installation or any other handling or abuse. W&W Ventures, LLC may at its own discretion, replace a product, free of charge if we feel there is any problem with a product, such as wrong product, wrong color, or damaged in shipping, which would warrant such a free replacement.

bottom of page